Privacy Policy
Effective Date: September 13, 2025
Your Privacy is Protected
RateConChecker offers two service tiers, both with strong privacy protection. Your personal and company information is always secure, encrypted, and never shared. The difference is in how we use anonymized data patterns to benefit the entire logistics industry.
Service Tiers and Data Handling
Free Service - Secure with Industry Insights
Your Private Information is Safe: All personal details, company names, contact information, and specific contract terms are fully protected and never shared. Your files are processed with the same enterprise-grade encryption as our premium service.
Contributing to Industry Intelligence: We use anonymized data patterns (like average rates between cities) to build valuable market insights that benefit the entire logistics industry. No identifying information is ever included in these aggregations.
Premium Service - Complete Data Isolation
Premium users receive complete data isolation. Your files are processed with AI analysis and then immediately deleted. No data patterns or aggregations are used for any purpose beyond your analysis.
How We Use Anonymized Data (Free Service Only)
From free service users, we create anonymized market insights such as:
- Average rates between city pairs (e.g., "Chicago to Dallas: $2.50/mile")
- Regional pricing trends and market conditions
- Equipment type rate comparisons
- Seasonal freight patterns and demand indicators
- AI analysis accuracy improvements
What's Never Included: Company names, broker information, contact details, specific addresses, contract terms, or any identifying information.
Account Information
Free users can use RateConChecker without creating an account. Premium users may need to create an account for billing and service management purposes.
Analytics and Tracking
We use Google Analytics with privacy-friendly settings to understand how our site is used. This helps us improve the service, but no personally identifiable information is collected. You can opt out of analytics tracking at any time.
Cookies
We use minimal cookies only for essential functionality and analytics. We do not use cookies for tracking or advertising purposes.
Third-Party Services
We use OpenAI's services for AI analysis of your documents. Your files are processed through secure APIs with enterprise-grade encryption. We also use Cloudflare R2 for temporary file storage during processing. No data is shared with other third-party services beyond these essential processing components and basic web analytics.
Data Security
All files are transmitted using HTTPS encryption and processed on secure, enterprise-grade infrastructure. We employ industry-standard security practices to protect your data. For free users, retained data is stored securely and used only for the purposes outlined above.
Your Consent and Choice
By using the free service, you consent to anonymized data aggregation as described above.Your private information remains fully protected regardless of service tier. If you prefer complete data isolation with no contribution to industry insights, our premium service provides that option.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this privacy policy or how we handle privacy, please contact us through our support page.